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How a fully integrated, service-led energy model is turning low-carbon living into a default setting – not just a lifestyle choice 

As winter continues, with its cold weather and grey skies, many households face added worries — especially around keeping energy costs under control. That's why our Heat team, who serve more than 50,000 customers through our district heating schemes, have been finding new ways to offer a little extra warmth to those who need it most.

So far this winter, through a range of innovation solutions and schemes, our team have been able to facilitate: 

• Half a million pounds of debt to be written off 

• 80%+ success rate in helping to keep customers out of debt 

• Continuing huge growth in positive feedback from customers 

Joint project aims to save families up to 30% on energy bills through free batteries, debt relief and energy efficiency support. 100 households set to receive support, with plans to expand to nearly 26,000 young people living in relative poverty across Glasgow 

Responding to the Government's Warm Homes Plan, Chris Norbury, CEO of E.ON UK, said:

Chris Norbury, CEO of E.ON UK, has written in Utility Week with reflections on 2025, previewing the year ahead, and considering how the energy sector can turn progress into fairer energy for all:

• To help households kick-start New Year saving habits in 2026, E.ON Next has cut the price of both its 18-month and 24-month energy tariffs
• Ahead of New Year’s resolutions being set, its cheapest 18-month tariff now delivers savings of £185, while the 24-month saves £118 against the Energy Price Cap

E.ON Next confirms its customers will get the full effect of the Government’s energy cuts from April.

• E.ON Next has repriced its 14-month fixed energy tariff, saving customers an average of £195 against the new Energy Price Cap.
• The Festive Fix lets households lock in energy prices through this Christmas and the next.

E.ON Next's community energy project generates green energy from a primary school and shares it with nearby homes – making cleaner power more accessible and affordable, supporting the UK’s net zero goals

Ahead of the Budget, E.ON is marking Fuel Poverty Awareness Day 2025 by urging Government and industry to accelerate innovative solutions that help households manage rising energy costs today and for the future. 

• E.ON Next’s 12-month fixed tariff offers the typical household savings of £160 against the new Energy Price Cap.
• Ofgem has announced the Energy Price Cap will rise by 0.2%, to £1,758 annually for the typical household, for the period January-March 2026.

• E.ON Next introduces Watts on the Rocks – the new energy hotspot that offers guidance on lowering bills alongside delicious cocktails
• Based on insight that nearly half (46%) of Brits turn to bartenders for no-nonsense chat, the new bar’s “tariff-tenders” will help the nation better understand their energy options
• Launched to help educate the nation on tariffs and sustainable energy solutions that could help make energy savings work for them
• Watts on the Rocks opens on 18 and 19 November from midday-9pm at 8–10 Northcote Road, London SW11 1NT. Available to 18+ only. Visitors can choose one free cocktail or mocktail on arrival.