As winter continues, with its cold weather and grey skies, many households face added worries — especially around keeping energy costs under control. That's why our Heat team, who serve more than 50,000 customers through our district heating schemes, have been finding new ways to offer a little extra warmth to those who need it most.

So far this winter, through a range of innovation solutions and schemes, our team have been able to facilitate: 

• Half a million pounds of debt to be written off 

• 80%+ success rate in helping to keep customers out of debt 

• Continuing huge growth in positive feedback from customers 

As we work towards a cleaner, more sustainable energy future, one thing is clear: the transition will only succeed if everyone feels seen and supported as their true selves.

Early access to sports is helping shape confidence, leadership and future careers – and this is why we’re backing it from the playground up